Shipping policy
INFREQUENT FREQUENCY — Shipping PolicyLast updated: September 2, 2026
Order Processing & Production
All apparel orders are made to order through our print-on-demand partner. Please allow 3–7 business days for production before your order ships.
Event tickets and digital goods are delivered electronically and have no physical shipping time.
Photoshoot/service bookings are fulfilled in person and are not subject to this shipping policy.
Shipping Timeframes
Once your order has shipped, estimated delivery times are:
- Domestic (US): 3–7 business days
- International: 10–20 business days
Total estimated time from order to delivery is 6–14 business days for domestic orders. These are estimates and are not guaranteed; delays due to carrier issues or customs are outside our control.
Shipping Carriers
Orders are shipped via USPS, UPS, or FedEx depending on your location and order size.
Tracking
You will receive a shipping confirmation email with a tracking number once your order has shipped. Please allow up to 24 hours for tracking information to update after you receive this email.
Shipping Rates
Shipping costs are calculated at checkout based on your order and delivery address.
NOTE: Free Shipping on orders over $180.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery window, please contact us at [officehours@infrequentfrequency.com]. For packages marked delivered but not received, we recommend checking with neighbors and your local post office first.
We are not responsible for packages delayed or lost due to incorrect shipping addresses provided at checkout. Please double-check your address before completing your order.
International Orders
International customers are responsible for any customs duties, taxes, or import fees charged upon delivery. These are not included in the purchase price or shipping cost.